Privacy Policy

1. Introduction

DivorceAssist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our divorce financial planning platform and related services (the "Service").

Given the sensitive nature of divorce-related financial information, we take extra precautions to ensure your data is protected. Please read this policy carefully to understand our practices.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Financial Data: Assets, liabilities, income sources, expenses, and other financial information you enter for divorce calculations
• Case Information: Marriage dates, separation dates, jurisdiction, and details about children if applicable
• Documents: Any files you upload, such as financial statements or bank records
• Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and actions taken within the Service
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP addresses, access times, and referring URLs
• Cookies: Session cookies for authentication and preference cookies for settings

2.3 Information from Third Parties

• Bank Connections: If you connect bank accounts via Plaid, we receive account balances and transaction history
• QuickBooks: If you connect QuickBooks, we receive financial data you authorize

3. How We Use Your Information

We use your information to:

• Provide divorce financial calculations and analysis
• Generate reports and documents for your cases
• Process payments and manage subscriptions
• Send service-related communications (password resets, security alerts)
• Improve and optimize our Service
• Detect and prevent fraud or security issues
• Comply with legal obligations

We do not sell your personal information. We do not use your financial data for advertising or share it with third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures including:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Authentication: Support for multi-factor authentication (MFA) and passkeys
• Access Controls: Role-based access and audit logging
• Account Protection: Automatic lockout after failed login attempts
• Session Security: Automatic session expiration and token rotation
• Infrastructure: Hosted on secure, SOC 2 compliant cloud infrastructure

5. Data Sharing

We may share your information with:

• Service Providers: Companies that help us operate (hosting, email, payment processing)
• Collaborators: Other users you explicitly invite to view or edit your cases
• Legal Requirements: When required by law, court order, or to protect rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All service providers are contractually bound to protect your data and use it only for the services they provide to us.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Export: Download your data in machine-readable format (JSON, CSV)
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to 14-day cooling-off period)
• Restrict Processing: Limit how we use your data in certain circumstances

To exercise these rights, visit your Account Settings or contact us at privacy@divorceassist.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion:

• Personal data is deleted within 30 days
• Backups are purged within 90 days
• Anonymized analytics may be retained indefinitely
• Some data may be retained longer if required by law

8. Cookies and Tracking

We use essential cookies for:

• Authentication and session management
• Security features (CSRF protection)
• User preferences (theme, language)

We do not use third-party advertising cookies. You can control cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where applicable.

11. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt out of sales (though we do not sell personal information). Contact us to exercise these rights.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@divorceassist.com
• Address: [Your Business Address]